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Apple

04/25/2019   MacDailyNews
The video shows the chimpanzee scrolling, swiping, and browsing Instagram with precision...
04/25/2019   Apple Insider
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Denon's has gone beyond receivers and headphones with the Envaya -- a portable, rugged, water-resistant speaker that is well designed with exceptional sound for its size.
04/25/2019   MacDailyNews
Looking for a stock that has been consistently beating earnings estimates?
04/25/2019   Apple Insider
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Creative's latest speaker system, the Pebble Plus, is meant to bring 2.1-channel audio to any Mac or Windows PC at an insanely low cost.
04/25/2019   MacDailyNews
Can a 2019 iMac i9 replace your 'legacy' Mac Pro?
04/25/2019   MacDailyNews
Apple’s WWDC looms and seems set for a huge range of interesting announcements...
04/25/2019   Apple Insider
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With the introduction of the Logitech Slim Folio Pro, iPad Pro owners now have a second option to Apple's Smart Keyboard. For the $50 savings Logitech provides, many will consider it -- but which one should you go with?
04/25/2019   Apple Insider
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Apple will be using an "LCP Soft Board" in its next generation of iPad Pro models, according to Ming-Chi Kuo, the first time the company will be using the technology in the product line, one that could potentially help improve the tablet's wireless communications and set it up for the introduction of 5G in 2021.
04/25/2019   MacDailyNews
Apple wants Siri, its personal digital assistant, to be able to respond to your input with a whisper...
04/25/2019   Mac Rumors
At least one of the iPhones coming in 2019 will feature a triple-lens camera arrangement, and while Apple experimented with multiple layouts, recent information suggests the company will adopt a square-shaped camera bump with three lenses arranged in a triangle shape.

While this design has been shown off previously in renders, OnLeaks' Steve Hemmerstoffer has teamed up with Indian site Cashkaro to share new renders and new information about the iPhones coming this September.


As seen in earlier leaks, these new renders have a wide square-shaped camera bump at the rear with two lenses on the left and a single lens and flash to the right, positioning the three lenses into a triangle.

The renders feature the "iPhone XI," aka the successor to the 5.8-inch iPhone XS. Some sites have been referring to this 2019 device as the iPhone XI or iPhone 11, but we don't have any insight into Apple's naming plans at this time.


According to the site sharing Hemmerstoffer's info, the next-generation iPhone XS continues to feature a 5.8-inch display, but with an "almost indistinguishable" reduction in the thickness of the notch and bezels. The device allegedly measures in at 143.9mm by 71.4mm by 7.8mm, which is quite similar to the size of the current iPhone XS: 143.6mm by 70.9mm by 7.7mm.

The upcoming smartphone is said to feature a "new and unique" rear panel that is made from a single piece of glass that includes the camera bump, a design that could minimize the obtrusiveness of the large rear camera.

The rear microphone is said to be in a different place than it was in earlier leaks (at the bottom of the camera bump) and the iPhone is allegedly going to have a "differently shaped mute button" similar to the mute button on older iPads.


Recent rumors have indicated that both the 5.8 and 6.5-inch OLED iPhones coming in 2019 will use triple-lens camera arrangements, despite earlier rumors suggesting this feature would be limited to the 6.5-inch model.

The 6.1-inch iPhone XR followup that will be sold alongside the two OLED devices is believed to have a dual-lens camera rather than a triple-lens setup, which is still an upgrade over the single-lens camera in the current iPhone XR.

The triple-lens camera setup included in the 2019 iPhones is said to consist of a 12-megapixel wide-angle lens, a 12-megapixel telephoto lens, and a 12-megapixel ultra wide-angle lens, which is the new addition as current iPhones already feature wide-angle and telephoto lenses.

2019 iPhones are also rumored to include Lightning ports, a new bilateral wireless charging feature that will let them wirelessly charge other devices like AirPods, 12-megapixel front-facing cameras, and faster A13 chips. With the exception of the camera design, no other design or display changes are expected.

Related Roundup: 2019 iPhones

This article, "Latest Renders of 2019 iPhone Show Camera Bump Integrated Into Rear Glass" first appeared on MacRumors.com

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04/25/2019   Apple Insider
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A man reportedly bought what was packaged as a new iPhone, only to find what appears to be personal data from a previous owner -- but there are hints that it may be a demo unit, resold by a third-party vendor.
04/25/2019   Apple Insider
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New renders of what the 2019 iPhone lineup could look like have been published, continuing to depict the long-rumored triple camera setup with a bump made from the rear glass of the device, as well as suggesting the notch and bezels will reduce to provide users with a seemingly higher screen-to-phone proportion.
04/25/2019   MacDailyNews
Apple has upgraded its XProtect security software to be able to detect Windows files which may be a threat to Mac user...
04/25/2019   MacDailyNews
Apple has indicated that most MacBook and MacBook Pro keyboard repairs will be required to be completed...
04/25/2019   MacWorld

There was a time when the mere fact that AirPods were available on Amazon counted as a reason to announce a “deal,” as they almost always sold out within hours. Today, though, there’s actually a deal, and a good one, at that. Amazon is selling the current-generation AirPods for a mere $139.99, down $19.01 from the normal retail price of $159. Sure, it’s “only” 20 bucks, but that’s a huge deal by the standards of AirPods.

I’d act quickly, though, as these aren’t likely to be around for long at this price. This model doesn’t come with the new wireless charging case, but you can buy it separately for $10 off for $69.99 (down from $79.99). I wouldn’t recommend buying this case in addition to the unit that’s on sale (because you wouldn’t be saving money), but picking one up might be a good idea if you have the first-generation AirPods and want a new charging case.

To read this article in full, please click here

04/25/2019   MacWorld

If you own Apple’s World Travel Adapter Kit, and/or you are an owner of Apple devices in Hong Kong, Singapore, or the U.K., you should pay attention to a recall that Apple has announced. The three-prong adapter used in these countries and that comes with the kit “may break,” according to Apple, and the company has recalled the part.

To identify the recalled plug, Apple says that it is, “white, with no letters in the inside slot where it attaches to an Apple power adapter.” If you have a three-prong plug that is “white with gray on the inside portion that attaches to the power adapter,” you have the newer plug and you’re good.

To read this article in full, please click here

04/25/2019   Apple Insider
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Despite hints to the contrary earlier this week, Apple's spending on Amazon Web Services for cloud infrastructure is actually on a long-term decline, a report said on Thursday.
04/25/2019   MacDailyNews
Apple's "fiscal second-quarter results, due after the close of trading on April 30...
04/25/2019   Apple Insider
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While supplies last, Amazon has issued a double-digit price drop on Apple's new AirPods with Charging Case, bringing the price down to an all-time low $139.99. Apple's Wireless Charging Case is also on sale for $69.99 after a $10 cash discount.
04/25/2019   MacDailyNews
UBS analyst Timothy Arcuri has boosted his Apple target price from $215 to $235 while...
04/25/2019   MacDailyNews
President Trump on Tuesday met privately with Twitter CEO Jack Dorsey, a huddle at the White House...
04/25/2019   Apple Insider
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The U.S. National Security Agency is recommending that the White House not push to renew a controversial metadata collection program, originally exposed by Edward Snowden in 2013.
04/25/2019   Apple Insider
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A future iPhone or Apple Watch could determine its general location by gases, Apple has proposed, with the use of miniature sensors inspecting the air to determine if the user is inside or outdoors, and potentially even narrowing down to a specific room, without relying on GPS or signals from communication networks.
04/25/2019   Apple Insider
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In a bid to beat Google, Apple is continually updating Apple Maps, bringing in new features and expanding coverage. Here's what the company's been adding in 2017-2019, updated on April 25 with enhanced details in Arizona, New Mexico, and Nevada.
04/25/2019   MacDailyNews
Mac and mobile malware increased quarter over quarter by more than 60 percent, with adware in particular seeing a sharp increase...
04/25/2019   MacDailyNews
Apple today announced a voluntary recall of AC wall plug adapters designed for use primarily in...
04/25/2019   Apple Insider
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Apple has launched a voluntary recall of some AC wall plug adapters shipped between 2003 and 2010, designed for use primarily in Hong Kong, Singapore and the United Kingdom.
04/25/2019   Mac Rumors
Apple today announced a voluntary recall of three-prong AC wall plug adapters designed for use primarily in Hong Kong, Singapore, and the United Kingdom.


Apple states that, in very rare cases, affected Apple three-prong wall plug adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2010 and were also included in the Apple World Travel Adapter Kit.

Apple says it is aware of six incidents worldwide and asks customers to stop using affected plug adapters, citing customer safety as a "top priority." Apple will exchange affected wall plug adapters with a new adapter, free of charge.


Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.

The recall does not affect any USB power adapters, like those included in the box with iPhones and iPads, according to Apple.

If you are impacted, read the recall program details and then head to Apple's Get Support page to initiate the exchange process.

In January 2016, Apple initiated a similar voluntary recall program for two-prong AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, South Korea, Argentina, and Brazil due to the same risk of electrical shock if touched. These wall plug adapters shipped from 2003 to 2015.

Tag: recall

This article, "Apple Voluntarily Recalls Some Older Three-Prong Wall Plug Adapters Due to Risk of Electrical Shock" first appeared on MacRumors.com

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04/25/2019   Apple Insider
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Verizon on Thursday announced 20 further U.S. cities set to get 5G, including the fastest version of the standard, millimeter wave (mmWave) -- a technology T-Mobile's CTO says won't make it beyond urban borders.
04/25/2019   MacDailyNews
In the process it's nabbed the crown for most-valuable company...
04/25/2019   Apple Insider
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The HomePod could offer support for Siri with multiple users in the future without worrying about a user's personal data being accessed, with Apple coming up with a method to authenticate the speaker is authorized to make potentially sensitive queries using the presence of a nearby iPhone.
04/25/2019   MacWorld

On the show, we talk about WWDC19 rumors, and more. What does the future have in store for macOS? We talk about that in our feature discussion. Plus, Jason Cross shows us how to find Apple Pay locations in Apple Maps, and we wrap up the show with your hot takes from the Macworld social media feeds.

This is episode 648 with Jason Cross, Leif Johnson, and Roman Loyola.

Listen to episode 648

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04/25/2019   Apple Insider
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Over the last month, a UK tabloid and the Medium blogging platform helped launch a wave of articles later syndicated by Yahoo and other clickbait sites implying that large group of scientists were very concerned about the health risks of AirPods. The problem: the petition was signed in early 2015, before AirPods were even announced. Its concerns were not linked to the extremely weak Bluetooth Low Energy protocol that AirPods use.
04/25/2019   MacWorld

With all the content available to you on the iPhone, you may have come upon a time when you wished the iPhone could read to you. Well, it can! Speak Screen is a feature in iOS that you can use to have the iPhone read a web article, an email, and more. It’s handy if you want to “read” but you need your eyes to pay attention to something else.

Speak Screen is part of the Accessibility section of the iOS settings. To use Speak Screen, first it needs to be enabled. Once that’s done, you can then use a gesture to activate the feature.

How to turn on Speak Screen in iOS

1. Open the Settings app.

2. Tap General > Accessibility.

To read this article in full, please click here

04/25/2019   Apple Insider
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An unknown number of users are currently unable to buy new apps or download updates because of a bug in Apple's iOS App Store, with impacted users being prompted to accept new terms and conditions in an infinite loop.
04/25/2019   MacWorld
Comparing the cost of TiVo, Tablo, Fire TV Recast, and other DVRs for cord-cutters.
04/25/2019   MacWorld

If you’re not using the customizable controls in your iPhone’s Control Center, you’re simply not getting the optimal experience. There’s a good chance you’re not, as personal experience has taught me that many people don’t even know Control Center exists.

In fact, iOS now includes 20 different Control Center shortcuts to key Apple apps and features on your iPhone, all of which are better uses of your time than sifting through the pile of apps on the home screen. Even better, you don’t even need to unlock your phone to get to them.

You can add all 20 if you wish—at least on the iPhone, as Apple doesn’t include a couple of them on the iPad for whatever reason—but you’ll get the best experience if you use the ones listed below.

To read this article in full, please click here

04/25/2019   Mac Rumors
A number of iPhone and iPad users this morning are taking to Twitter and Reddit to report an issue with the App Store that prevents them from downloading or updating apps.

The problem starts when a user taps the Get button on an app listing, whereupon a pop-up informs them that "Apple Media Services Terms and Conditions have changed" and that they must read and accept them to continue.




However, tapping OK and then agreeing to the terms and conditions simply sends the user back to the app's App Store listing where they're asked to read and accept the T&Cs again, thus begetting an endless loop.

The T&C issue is being reported by users in different countries, and also appears to be affecting Apple's communication servers, with some users receiving multiple duplicate emails notifying them of a change in Apple Media Services terms. Yet Apple's System Status page is currently reporting no problems.

One user reported that simply tapping Cancel when the T&C notification first pops up made it go away, allowing them to download or update the app in question, but this hasn't worked for others. Have you been affected by the T&C issue currently besetting the App Store? Let us know your experience the comments below.

(Thanks, Mike!)


This article, "App Store Users Report Endless T&C Loop Preventing App Updates and Downloads" first appeared on MacRumors.com

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04/25/2019   Apple Insider
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The threat of malware has increased for Mac users in a short space of time, a report from Malwarebytes claims, with detected threats up by more than 60% from the fourth quarter of 2018 to the first quarter of 2019, and adware becoming more prevalent with an increase of over 200% for the same period.
04/24/2019   Apple Insider
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In a claimed effort to streamline operations, Intel recently shaved "several dozen" people from its roster of employees working on autonomous vehicles at the company's Silicon Valley Innovation Center in Palo Alto.
04/24/2019   Apple Insider
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Popular Chinese video sharing app TikTok is again available on India's app stores, ending a week-long, court-ordered ban that restricted downloads of the title in its largest growth market.
04/24/2019   Mac Rumors
The next couple of years will see the rollout of 5G cellular phone networks from companies like Verizon, AT&T, Sprint, and T-Mobile, and it sounds like 5G smartphone plans might not be priced in the same way as current 4G LTE plans.

During today's AT&T earnings call, AT&T CEO Randall Stephenson said (via The Verge) that he believes the pricing for 5G connectivity could resemble home broadband pricing with different prices for different speed tiers rather than one set price for the fastest connectivity available.

"I will be very surprised if, as we move into wireless, the pricing regime in wireless doesn't look something like the pricing regime you see in fixed line. If you can offer a gig speed, there are some customers that are willing to pay a premium for 500 meg to a gig speed, and so forth. So I expect that to be the case. We're two to three years away from seeing that play out."
5G networks are still in the early days, so how pricing will ultimately work out remains to be seen. It's also not clear how variable pricing for tiered speeds would work given the fact that 5G connections speeds are going to vary depending on whether you're in a city or in a more rural area.

The fastest 5G speeds, available through mmWave technology, will be limited to urban areas. Verizon CEO Hans Vestberg this week explained that millimeter wave high-frequency spectrum isn't suitable for widespread coverage, a sentiment shared by T-Mobile CTO Neville Ray, who wrote a blog post on the subject earlier this week.
Some of this is physics - millimeter wave (mmWave) spectrum has great potential in terms of speed and capacity, but it doesn't travel far from the cell site and doesn't penetrate materials at all. It will never materially scale beyond small pockets of 5G hotspots in dense urban environments.
AT&T has launched its 5G network in a handful of markets across the United States, and other carriers, like Verizon, have also been starting their 5G network rollouts.

There are few smartphones that are able to take advantage of 5G networks at the current time, but additional 5G smartphones are expected later in 2019.

Rumors suggest Apple's first 5G iPhone will come out in 2020, when 5G networks are more mature and more widely available. Apple is planning to use chips from Qualcomm and perhaps Samsung now that Intel is out of the 5G smartphone modem chip business.

Tags: AT&T, 5G, 5G iPhone

This article, "AT&T CEO Believes 5G Phone Plans Could Be Tiered and Priced on Data Speed" first appeared on MacRumors.com

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04/24/2019   MacDailyNews
Before Apple ever filed suit against Qualcomm, the iPhone maker allegedly wanted to hurt the company...
04/24/2019   MacDailyNews
One of the more certain items found with Apple’s upcoming 2Q19 earnings...
04/24/2019   Apple Insider
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Facebook is preparing to pay a record-setting fine to the U.S. Federal Trade Commission for privacy violations following the Cambridge Analytica fiasco, as the social network is earmarking $3 billion to go towards its expenses and a potential $5 billion fine, depending on how it negotiates with the regulator.
04/24/2019   MacDailyNews
Each visit to the beach was another opportunity to locate his lost watch, but after 6 months...
04/24/2019   MacDailyNews
Apple's iPads have plenty of computing power, but...
04/24/2019   MacDailyNews
Apple will likely launch two new AirPods models as early as the fourth quarter of 2019...
04/24/2019   MacDailyNews
There’s been a lot of discussion about the possible benefits and costs...
04/24/2019   MacWorld

Signing up for a subscription service like Apple News+ through iOS is kind of fun. A menu pops pop, you activate Face ID or Touch ID, and the world’s most satisfying ding lets you know your purchase was successful. It’s simplicity itself.

As for unsubscribing? That’s not so simple, but it’s better than it used to be. For years Apple would make you venture into depths of the Settings app that you probably never even knew existed in order to find your list of subscriptions, and you can still take that route if you wish. Now, though, Apple now lets you access your subscriptions directly through the App Store app. It’s still not incredibly intuitive, but it’s a massive improvement over the hoops we had to jump through.

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04/24/2019   MacDailyNews
Apple's got a history of agents answering issues accurately with a polite, friendly manner...
04/24/2019   Mac Rumors
Apple continues to dominate when it comes to customer support, according to Laptop Mag's annual tech support showdown, which is designed to help customers determine which companies are offering the most reliable customer service in the tech industry.

Apple received an aggregate score of 91, earning 54 points for its web-based tech support and 37 points for its phone-based tech support. Laptop Mag says that Apple's support staff are among the "fastest and most knowledgeable," offering up "accurate answers" to Mac questions across live chat, social media, and the phone.


In a more in-depth breakdown of Apple's score, Laptop Mag says its editors queried Apple about Dark Mode in macOS Mojave, disabling automatic updates, and turning off the webcams (something not possible).

Live chat was determined to be the best Apple support experience, and it took between 4 and 9 minutes for live chat staff to walk Laptop Mag through answers to its queries. Phone support was also quick, thorough, and helpful.
Larry was surprised when I told him I wanted to disable the MacBook Air's webcam. After saying he typically just puts tape over his webcam, Larry asked me to wait for 3 to 5 minutes while he checked to see if anything else were possible. Two minutes later, Larry was back on the call to walk me through the System Preferences app and show me how to disable webcam access, app by app. He also noted there might be a "fancier" way to disable the webcam via the Library (it's actually in the Terminal program), but that this was easier.
Few companies even came close to beating Apple's score of 91 in the Tech Support Showdown, but Razer, the number two company, scored an 88 and Dell scored a 73. Apple competitor Samsung earned a score of 73, while Microsoft got a 64.

As always, Laptop Mag arrived at these scores by posing as everyday PC and Mac users to get answers to three questions from major laptop manufacturers. Both the online and telephone support systems were tested. 100 points total were possible, 60 from online support because it's a more popular way to get help, and 40 from phone support.


This article, "Apple Gets Top Marks on 'Tech Support Showdown' List" first appeared on MacRumors.com

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04/24/2019   Mac Rumors
On April 24, 2015, the original Apple Watch launched in nine countries around the world. Four years later and we are now on the fourth iteration of the wearable device, the Apple Watch Series 4. Over the years Apple has worked on improving Apple Watch with a better and bigger display, water resistance, additional health and fitness features, and more.

Apple Watch (first generation)

As usual for Apple products, rumors about an Apple wearable device began ramping up in the years before the official Apple Watch launch. In 2013, Apple filed a trademark for an "iWatch," despite the fact that the device would eventually be known as the Apple Watch. Apple did the same thing for the iPad, seeking to secure rights for the "iSlate" trademark while also secretly filing trademarks for the official "iPad" name.

As the launch neared, multiple reports suggested that Apple was facing battery life, screen, and manufacturing issues while developing the Apple Watch. Battery life was an ongoing issue for Apple when it was creating Apple Watch, since the company's goal was reportedly to create a device that would last for at least four to five days. This never came to pass, and even the brand new Apple Watch Series 4 requires daily charging, although many people do get around two days of life at times.

Apple Watch Edition

At an event in September 2014 Apple finally unveiled the Apple Watch, and then waited until a March 2015 event to set an April 24 launch date for the wearable device. On that day, the Apple Watch launched in the United States, United Kingdom, Australia, Canada, China, France, Germany, Hong Kong, and Japan, priced starting at $349 for a 38mm Sport and $399 for a 42mm Sport. Prices increased to between $549 and $1,099 for the stainless steel Apple Watch models, and then to as much as $17,000 for the 18-karat gold Apple Watch Edition.

A few Apple Watch bands available at launch

Apple Watch Launch Day Stories At launch, Apple advertised the Apple Watch as a fashion accessory, with the high-end Edition, the Hermés collection (launched September 2015), and similarly expensive first-party bands, like the Link Bracelet ($500+) and Modern Buckle ($250). The Apple Watch was successful, but the company really hit its stride with the smartwatch once it began encouraging fitness features of the device, like when it partnered with Nike for the Apple Watch Nike+ in 2016. Apple has now discontinued the Apple Watch Edition, lowered the price of some of the more expensive bands, and placed the Apple Watch as a more direct competitor to fitness wearables like the Fitbit.

The Apple Watch Series 2 Nike+

Today, the Apple Watch has grown to become the global smartwatch leader, comprising half of the market in 2018. In total, Apple held 51 percent of the global smartwatch marketshare last year, down from 67 percent in 2017. Despite the drop, Apple remains the "clear market leader" in the U.S. smartwatch market according to the NPD Group. On an earnings call for the first quarter of 2019, Apple CEO Tim Cook described the company's wearables revenue (including products like Apple Watch and AirPods) as "approaching the size of a Fortune 200 company."

As to what's coming this year, the Apple Watch Series 5 might feature a new ceramic casing design when it launches in September 2019. Next year, Apple may add a sleep tracking app to the Apple Watch, encouraging users to wear their Apple Watch while they sleep to track sleep quality and other metrics. The feature is in testing with Apple employees and if the project proves successful, it could be added to the Apple Watch Series 6, accompanied with a low power mode so as to not impact battery life.

Apple Watch Series 4 saw the first major form factor change

In the future, Apple is reportedly looking to launch an Apple Watch that lacks physical buttons and instead adopts support for touch and swipe-based gestures along the sides of the casing. Other future Apple Watch additions include placing hardware into the Apple Watch band, blood glucose monitoring, and an Apple Watch with a microLED screen. The Apple Watch may be the first device to receive an Apple-designed microLED display, but the technology is still a "couple of years" from reaching consumers.

If you're interested in reading more about the Apple Watch, be sure to visit our Apple Watch Roundup.

Related Roundups: Apple Watch, watchOS 5
Buyer's Guide: Apple Watch (Neutral)

This article, "The Apple Watch Launched Four Years Ago Today" first appeared on MacRumors.com

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04/24/2019   Mac Rumors
Earlier this month, Bloomberg shared details on the thousands of employees that Amazon employs around the world to listen to voice recordings captured in the homes of Amazon Echo owners when the Alexa wake word is spoken, with the purpose of improving the service.

There was some concerning information in the report, including employee access to private recordings, recordings that are upsetting or potentially criminal, and an employee tendency to share private recordings in group work chat environments. As it turns out, there's something Alexa owners should be even more worried about -- some of these employees have access to the home addresses of Amazon customers.


In a new report on the team Amazon employs to listen to Amazon Echo recordings, Bloomberg says that employees have access to location data and can "easily find a customer's home address" by typing geographic coordinates into third-party mapping software. The new information was shared by five anonymous Amazon employees who spoke to Bloomberg.
Team members with access to Alexa users' geographic coordinates can easily type them into third-party mapping software and find home residences, according to the employees, who signed nondisclosure agreements barring them from speaking publicly about the program.

While there's no indication Amazon employees with access to the data have attempted to track down individual users, two members of the Alexa team expressed concern to Bloomberg that Amazon was granting unnecessarily broad access to customer data that would make it easy to identify a device's owner.
Bloomberg saw a demonstration where an Amazon team member pasted a user's coordinates (stored on Amazon's servers as latitude and longitude) into Google Maps, finding the address for the user linked to the recording in less than a minute. It's not clear how many people are able to access that system, though two Amazon employees said that until recently, the "vast majority" of workers in the Alexa Data Services group could use the software.

Certain employees on the data team listening to recordings have access to home and work addresses for customers along with phone numbers and access to their contacts if the person has chosen to share contacts with Alexa, all for the purpose of improving requests.

That employees can access specific location data for an individual customer is concerning because after the original report, Amazon had this to say: "Employees do not have direct access to information that can identify the person or account as part of this workflow."

In a new statement provided to Bloomberg, Amazon said something different, calling access to internal tools "highly controlled."
In a new statement responding to this story, Amazon said "access to internal tools is highly controlled, and is only granted to a limited number of employees who require these tools to train and improve the service by processing an extremely small sample of interactions. Our policies strictly prohibit employee access to or use of customer data for any other reason, and we have a zero tolerance policy for abuse of our systems. We regularly audit employee access to internal tools and limit access whenever and wherever possible."
Amazon, says Bloomberg, appears to be restricting the level of access that employees have to sensitive customer data, and after the original story, some of the workers who transcribe and annotate audio recordings no longer had access to software tools they had previously used.

Alexa users concerned with the data that's being collected and used by Amazon should make sure to enable all privacy features and uncheck the option for letting Amazon save Echo recordings.


This article, "Employees Who Listen to Amazon Alexa Requests Can Access Customers' Home Addresses" first appeared on MacRumors.com

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04/24/2019   MacWorld

When Google rebooted its Fit app last year as part of a new wearable strategy, it brought a new design, streamlined stats, and Apple Watch-like fitness rings. But it was missing one important thing: iOS and Apple Health support. While Fit was technically available on the iPhone as part of the Wear OS app, it required a tethered Wear OS smartwatch to record anything. And any fitness data logged on the go wouldn’t sync with the Apple Health app.

Starting today, Google has announced it will be offering a standalone Fit app in the App Store for the first time. Unfortunately, however, it won’t bring much fitness harmony to anyone living in both worlds. While the Fit app itself will sync data whether you wear an Apple Watch or an LG watch, all of your steps and stats will still only reside in the Fit app unless you're wearing an Apple Watch, with no simpatico with Apple Health for any Wear OS device.

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04/24/2019   Mac Rumors
Tomorrow marks a month since Apple announced its Apple News+ subscription service, which means if you signed up on March 25 following the event, you're going to start getting charged $9.99 per month.


If you're not happy with Apple News+ and want to avoid the fee, make sure to cancel today. Here's how:


  • Open up the Apple News app.

  • On iPad, scroll to the bottom of the side bar. On iPhone, tap the "Following" tab.

  • Choose "Manage Subscriptions."

  • Tap on "Cancel Free Trial."

Once you've canceled Apple News+, the free trial ends immediately and you won't be charged. If you don't cancel, your subscription will renew at $9.99 per month going forward. After canceling, you can opt to resubscribe, and you'll be charged $9.99 right away.

An estimated 200,000 people signed up for Apple News+ during the first 48 hours after the service launched, which is more users than Texture had at its peak, but it's not clear how many subscribers will continue to use the service now that free trials are beginning to end.

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Apple News+ has been criticized for its confusing layout, lack of clear controls for managing and accessing magazines, poor customization and recommendations, inability to delete downloaded magazines, outdated PDF interface for some magazines, and nearly unreadable content on iPhone and Mac for magazines that aren't digitally optimized.


As for news, what many people may be subscribing for, it's also a bit limited. You can access all of the content from The Wall Street Journal, for example, but Apple is only highlighting a selection of general interest news stories, and to find anything else, you have to search. Apple News+ also only retains three days of archived content.


Aside from The Los Angeles Times and The Wall Street Journal, no other newspapers, such as The New York Times and The Washington Post, have agreed to join Apple News+, making it of limited interest to those who don't read magazines. Newspapers have refused to join because Apple takes 50 percent of the revenue from an Apple News+ subscription, splitting the rest between publishers based on how much time is spent on their content.


Former Texture users have also expressed displeasure with Apple News+ because the interface is not as streamlined or as easy to use as Texture, there's no Android app, and there's a limited collection of back issues. Texture is shutting down at the end of May.


There are customers who enjoy magazines and those who are subscribers to The Wall Street Journal who are satisfied with the experience, but for many, Apple needs to make improvements to make Apple News+ feel more finished, less confusing, and more polished.


This article, "PSA: Make Sure to Cancel Apple News+ If You Signed Up for a Free Trial After Apple's March 25 Event and Don't Want to be Charged" first appeared on MacRumors.com

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04/24/2019   MacWorld
Whether you're looking for an over-the-ear, on-ear, or in-ear model, we'll help you find the perfect pair.
04/24/2019   MacWorld
Vacuuming is one of the most hated household chores. Here are your best choices for outsourcing it to some automated help.
04/24/2019   MacWorld

Robot cleaners aren’t limited to the Jetsons and the Robinsons anymore, but they’re definitely a you-get-what-you-pay-for scenario. But today you can get a great one for hundreds of dollars less than its asking price: Best Buy is selling the Neato Botvac D4 Connected vacuum for $300, down from a list price of $530 and the lowest prices we’ve seen by a wide margin.

To read this article in full, please click here

04/24/2019   MacWorld
Keys are yesterday’s tech, your smart home needs a smart door lock.
04/24/2019   MacWorld

If you want a new 13-inch MacBook Pro with Touch Bar, you need to head over to Amazon and get the discounted 512GB model while supplies are still in stock. Right now it’s selling for $1,499.99, down $300 from the normal retail price of $1,799.99. That’s the best price we’ve seen on Amazon for this model by $200.

Unfortunately, this price is only available for the silver model, so if you want it in space gray, you’ll only get a $200 discount. Even so, that’s still the best price we’ve seen for this model.

Also, this deal only applies to the Intel Core i5 unit. If you want the more powerful Intel Core i7 model, you’ll be paying $2,278.65 with no discount. Ouch.

To read this article in full, please click here

04/24/2019   Mac Rumors
A class action lawsuit originally filed against Apple in 2013 over broken iPhone 4, iPhone 4s, and later iPhone 5 power buttons is finally set to proceed to jury trial in San Diego state court beginning October 25, 2019.


The lawsuit alleges that Apple knowingly sold the aforementioned iPhone models with "defective" power buttons and refused to properly remedy the issue. For this, Apple is accused of "deceptive" or "fraudulent" business practices, breach of warranty, and violating multiple California consumer laws.

The proposed class includes California residents who purchased an iPhone 4, iPhone 4s, or iPhone 5 from Apple or a third-party retailer:
iPhone 4 and 4S Class:

All California citizens who purchased one or more iPhone 4 or 4S smartphones from Apple or a third-party retailer, from June 24, 2010 through October 10, 2011 for the iPhone 4, and from October 11, 2011 through September 20, 2012 for the iPhone 4S, and whose sleep/wake (power) button stopped working or worked intermittently during a one year period from date of purchase.

iPhone 5 Class:

All California citizens who purchased one or more iPhone 5 smartphones from Apple or a third-party retailer prior to April 1, 2013, and whose sleep/wake (power) button stopped working or worked intermittently during a three year period from date of purchase.
In April 2014, Apple initiated a program offering free repairs of a "small percentage" of iPhone 5 models with power buttons that may "stop working or work intermittently," but the lawsuit alleges that the program went "unnoticed" and began "ten months after the initial complaint in this matter."

The class action lawsuit seeks damages in an amount to be proven at trial, plus restitution, injunctive, and declaratory relief. Apple denies all of the allegations in the complaint, and denies that it did anything improper or unlawful.

As with any class action lawsuit, proposed members can do nothing to remain part of the class, or opt out to retain the right to sue Apple individually.

(Thanks, Steve!)

Tag: lawsuit

This article, "Class Action Lawsuit Over Broken iPhone 4, 4s, and 5 Power Buttons Finally Proceeding to Trial" first appeared on MacRumors.com

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04/24/2019   Mac Rumors
Apple will likely launch two new AirPods models as early as the fourth quarter of 2019, according to analyst Ming-Chi Kuo.


In his latest research note, obtained by MacRumors, Kuo forecasts that two new AirPods models will likely go into mass production between the fourth quarter of 2019 and the first quarter of 2020, with Luxshare, Goertek, and Amkor expected to be Apple's primary suppliers of the new earphones.

Kuo believes one of the new AirPods models will feature an "all-new form factor design" and a "higher price" than the second-generation AirPods, which cost $159 with a standard charging case and $199 with a wireless charging case. The other model is expected to be a more iterative update with the same pricing.

Both new AirPods models are said to adopt a new system-in-package design internally, which can improve assembly yield rates, save space internally, and reduce costs, but Kuo does not elaborate on outward-facing design changes.

The lead excerpt from Kuo's research note:
We expect Apple will likely launch two new AirPods models in 4Q19 at the earliest. One is the all-new form factor design at a higher price. The other's outlook and price will be the same as the current model's. A common internal design factor of these two new AirPods will be to abandon the current "SMT+RFPCB" design and change to adopt the SiP design instead for improving assembly yield rates, saving internal space and reducing cost.
Kuo is "positive on the demand for AirPods" and Apple's wireless headphones market share, as he believes the "all-new design" of one of the new models "could boost the replacement demand and attract new users." He estimates AirPods shipments will reach 52 million units in 2019 and 75-85 million units in 2020.

Last month, Apple launched second-generation AirPods powered by an Apple-designed H1 chip, enabling hands-free "Hey Siri" functionality and up to 50 percent more talk time compared to the original AirPods. The second-generation AirPods feature the same outward design as the original.

Bloomberg's Mark Gurman was first to reveal Apple's roadmap for AirPods, including the second-generation pair with "Hey Siri" support, while DigiTimes also expects third-generation AirPods to launch by the end of the year.

Related Roundup: AirPods 2
Buyer's Guide: AirPods (Buy Now)

This article, "Kuo: Two New AirPods Models Likely in Late 2019 to Early 2020, Including One With 'All-New Design'" first appeared on MacRumors.com

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04/24/2019   Mac Rumors
iFixit today published its teardown of Samsung's Galaxy Fold, offering more details on a potential flaw in the device, which has now been delayed following reports of several broken review units.

Essentially, it looks as though Samsung was so focused on perfecting the folding mechanism on the smartphone/tablet hybrid that it made a major oversight: providing adequate protection against the ingress of debris between the OLED screen and the chassis bezel.

To achieve the fold, the thin bezel that surrounds (and protects) the screen leaves a gap where the two halves meet... This 7 mm gap doesn't seem like a huge deal, but it leaves the display exposed—so should something accidentally enter, it's curtains for the screen. (Oops.)

When closed, the screen is protected—but the spine is flanked by massive gaps that our opening picks hop right into. These gaps are less likely to cause immediate screen damage, but will definitely attract dirt.
Many reviewers experienced multiple issues while testing the device, including a random bulge appearing on the display, as well as flickering and failing screens. In many cases, the issues were enough to make the $1,980 device completely unusable.

In a statement, Samsung said its initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. It also said "substances" were found inside the device, which affected the display performance.

As iFixit notes, it will be interesting to see how folding designs manage to overcome these weaknesses in future - if indeed they have a future. Following Samsung, Huawei and Xiaomi revealed that they too will launch folding smartphones, and there are signs Apple is looking into the possibility of a foldable iPhone. Apple has filed several patent applications related to folding phones that variously fold inward, outward, and both inward and outward.

Potential point of entry for debris ingress (Image: iFixit)

As for the Galaxy Fold, the months ahead look increasingly uncertain. One day after Samsung said it was delaying the launch of the hybrid handset, the company announced that it would be retrieving all Fold devices that were distributed to reviewers.

In an email to pre-order customers about the delayed launch, Samsung said that it will update customers with more specific shipping information in two weeks. "Your pre-order guarantees your place in the queue for this innovative technology," the company promised.


This article, "iFixit Teardown of Samsung Galaxy Fold Reveals Likely Design Flaw" first appeared on MacRumors.com

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04/24/2019   MacWorld

I fell in love with the Mac nearly 30 years ago, in the fall of 1989. It’s been the center of my tech world ever since, and I’ve been writing about it professionally for 25 years. And yet these past months, I’ve noticed something strange creeping into my thoughts occasionally while I sit at my desk working on my iMac Pro: iOS does this better.

It’s disconcerting, after three decades, to suddenly find that manipulation of files and folders in the Finder has gone from being business as usual to seeming like it’s more fuss and effort than is necessary. And yet that’s where I am now, thanks to a couple of years of using an iPad Pro rather than a MacBook Air whenever I’m away from my desk. The iPad, she has infected me. And I fear there is no cure.

To read this article in full, please click here

04/24/2019   MacWorld
We put the camera on the Galaxy S10+ to the test in another episode of Last Cam Standing.
04/24/2019   Mac Rumors
Apple Pay officially launched in Austria this morning. Apple's mobile payment system is now supported by the country's largest bank Erste Bank und Sparkasse, as well as German-based mobile bank N26, allowing customers to add bank cards to their digital wallet.


Apple says additional Apple Pay partners "coming soon" to Austria will include Bank Austria, Boon, Edenred, Revolut and VIMPay.

Last month, both Erste Bank und Sparkasse and N26 banks announced that Apple Pay was coming to Austria, with support for Maestro, Mastercard, and Visa debit and credit cards.

Apple Pay first launched in the United States in October 2014 and is also available in the United Kingdom, Canada, Australia, China, Hong Kong, Singapore, Switzerland, France, Japan, Spain, Italy, Sweden, Finland, Denmark, Russia, New Zealand, Brazil, Poland, Ireland, Ukraine, and the United Arab Emirates.

Apple CEO Tim Cook last month said Apple Pay will be available in more than 40 countries and regions by the end of 2019.

Related Roundup: Apple Pay
Tag: Austria

This article, "Apple Pay Officially Launches in Austria" first appeared on MacRumors.com

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04/24/2019   MacWorld
Audio performance improves with ANC on, but it's still somewhat congested and veiled, especially in noisy environments.
04/24/2019   MacWorld
Camera navigation enables more complete cleaning while conserving battery life.
04/24/2019   MacWorld

When I reviewed last year’s 12.9-inch iPad Pro, I praised its power but remained skeptical that it could take the place of a MacBook. Logitech seems to have taken such concerns as a challenge in designing the Slim Folio Pro for the 2018 11- and 12.9-inch iPad Pros, and it did so well that I feel safe in saying that this is the closest you’re going to get to making Apple’s pricey tablet feel like a laptop.

slim folio pro camera Leif Johnson

I’m always scared I’m going to smash the edges of my iPad Pro with Apple’s keyboard case. It’d have to take a heavy hit for that to happen with the Slim Folio Pro.

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04/24/2019   Mac Rumors
DigiTimes reports this morning that Apple is set to launch third-generation AirPods with a noise cancelation function by the end of the year, a claim at odds with rumors that Apple's AirPods 3 have been pushed back to 2020.

Apple is reportedly set to release its third-generation AirPods for sales by the end of 2019, with the new wireless earphones to incorporate a noise cancellation function. And Taiwan's Inventec reportedly will be the major assembler of AirPods 3, while China's Luxshare Precision will also grab part of the orders for the new device, according to industry sources.
Today's report claims that Apple will fend off competition from rival brands of true wireless earbuds by including a noise-canceling function in its third-generation AirPods, although doing so could throw up new design and assembly challenges.
The sources said that noise cancellation is not a new technology, but a technology hard to harness. On the one hand, semiconductor devices can hardly work without suffering electromagnetic disturbance, and on the other hand how the structural design of the noise forward feedback microphone can be done well to achieve harmonious operation with other devices is a great challenge for designers and assemblers.

In addition, earphones with noise-cancellation function will consume more power than those without, and it remains to be seen how Apple will do to reduce power consumption, the sources indicated.
Taiwan's Inventec is said to be uniquely positioned to meet the production challenges of AirPods 3, thanks to its extensive assembly experiences, giving the manufacturer a better chance of winning assembly orders from Apple than China's Luxshare Precision. As it stands, the assemblers command an equal share of orders for AirPods 2, which launched just last month.

Bloomberg's Mark Gurman has also claimed that Apple's third-generation AirPods could include noise cancellation features, as well as a new design, and perhaps improved water resistance that will allow the AirPods to hold up to "splashes of water and rain." However, Gurman believes that AirPods 3 won't be coming until 2020, based on his understanding that Apple's second-generation AirPods were delayed by a year, which has pushed back the earbuds' launch cycle.

Apple released AirPods 2 in March with optional wireless charging and hands-free Siri functionality. For all the details on what's different between the first-gen and second-gen AirPods models, check out our dedicated comparison guide.

Related Roundup: AirPods 2
Buyer's Guide: AirPods (Buy Now)

This article, "Report Claims AirPods 3 With Noise Canceling Feature to Launch Later This Year" first appeared on MacRumors.com

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04/23/2019   MacWorld

Every day, Macworld brings you the essential daily news and other info about all things Apple. But staying on top of that torrent of information can be a constant challenge. One solution: the Macworld digital magazine. 

In the May issue

In the May issue we have all of the details of Apple’s new service offerings: Apple News+, Apple TV+, and Apple Arcade. Samsung just introduced an AirPod competitor. Find out how Galaxy Buds compare to AirPods on the iPhone.

Also in this month’s issue:

• MacUser: Apple updates iMac with 8th and 9th generation Intel Core processors; Google’s Stadia service could shatter the barriers of Mac gaming

To read this article in full, please click here

04/23/2019   MacWorld

Apple’s “It’s show time” event on March 25 revealed a number of new services, most of which aren’t available yet. One of them, Apple News+, released immediately along with the update to iOS 12.2.

Just days later, the company released the first beta of iOS 12.3, which sets the stage for a major update to the TV app in May. 

Those who are part of Apple's developer program can register a device for developer betas by heading to developer.apple.com/download. Those who are not in the developer program can register their devices for public beta releases by visiting beta.apple.com while using the device on which they wish to run the beta software. While many beta releases are stable and even include new bug fixes, we suggest you do not run beta releases on your primary device.

To read this article in full, please click here

04/23/2019   Mac Rumors
Razer last week announced the launch of its latest eGPU, the $400 Razer Core X Chroma, equipped with, as the name suggests, Razer's signature Chroma lighting.

Razer sent us one of the Core X Chroma eGPUs to check out, and we've gone hands-on with it in our latest YouTube video to see how well it works with Apple's Macs.

Subscribe to the MacRumors YouTube channel for more videos.

The Core X Chroma looks similar to the previous-generation Core X eGPU, with a rather large all-aluminum enclosure that will support NVIDIA GeForce RTX, GeForce GTX, and Quadro cards along with AMD XConnect-enabled Radeon and Radeon Pro cards (note that there are no suitable modern NVIDIA drivers, so most Mac users who plan to use the eGPU for macOS will want to choose AMD).

Like the prior model, it's compatible with Apple's Thunderbolt 3 Macs and using it is as simple as plugging it into the USB-C port on a compatible machine. Adding in your graphics card can be done with just a few steps, no tools required. No graphics card comes with the Core X Chroma, of course, as it's just an enclosure.

Adding your own graphics card is going to give you access to desktop-class performance without sacrificing the portability of a notebook machine. We stuck a Radeon RX 570 in the eGPU, which more than doubled the graphics performance of the Radeon Pro 555X included in the 2018 MacBook Pro we tested it with.

Razer's equipped the Core X Chroma with 4 USB-A ports and a Gigabit Ethernet port, which is new, along with the standard single Thunderbolt 3 port. The Core X Chroma also has a 700W power supply so it supports more powerful graphics cards than the previous model. You can use the Core X Chroma to transform a MacBook Pro or MacBook Air into a desktop-class machine with a single cable, which is handy.

Aside from the addition of more ports and a better power supply, the Core X Chroma has RGB lighting included, something that looks great on or below your desk. Unfortunately, Razer's software for adjusting the lights on the Core X Chroma isn't available on Mac, which kind of limits the utility of the extra feature.

The lights will work on their own, but if you want to customize them, you need Razer's Windows-only Synapse software. That's a major negative for any Mac user considering the eGPU who doesn't plan to use it with Boot Camp.

Razer charges $300 for its standard Core X, and this upgraded version with Chroma lighting and more ports is $100 more expensive at $400. It's available from Razer's website if you're interested in purchasing one. What do you think of the Razer Core X Chroma? Let us know in the comments.

Note: MacRumors is an affiliate partner with Razer. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Tag: Razer

This article, "Hands-On With Razer's New Core X Chroma eGPU" first appeared on MacRumors.com

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04/23/2019   Mac Rumors
Apple today seeded the third beta of an upcoming iOS 12.3 update to its public beta testing group, one day after seeding the beta to developers and two weeks after releasing the second public beta.

Beta testers who have joined Apple's beta testing program will receive the iOS 12.3 beta update over-the-air after installing the proper certificate on an iOS device.


Those who want to download the new beta can do so after signing up for the beta program, which gives access to iOS, macOS, and tvOS betas.

iOS 12.3 brings the new TV app that Apple first introduced at its March 25 event. The TV app is an updated version of the original TV app, offering up TV shows, movies, sports, news, and more all in one easy-to-access spot.

The updated TV app has improved content recommendations available through a new "For You" section in the app, which will suggest shows and movies you'll like based on your past watched history.


There's also a new feature called Channels. Channels are subscription services that you can sign up for and watch in the TV app without having to open up another app. Some of the new Channels include CBS All Access, Starz, Showtime, HBO, Nickelodeon, Mubi, The History Channel Vault, and Comedy Central Now. During the beta, users can subscribe to Showtime, Starz, Smithsonian, and Tastemade.

In the future, the TV app will also house Apple TV+, Apple's upcoming streaming service for its original TV shows and movies.

Related Roundup: iOS 12

This article, "Apple Seeds Third Public Beta of iOS 12.3 With New TV App" first appeared on MacRumors.com

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04/23/2019   Mac Rumors
Apple has launched a new YouTube channel that's dedicated to its TV app, offering up trailers, behind the scenes commentary, interviews, show clips, and more.

Apple appears to have debuted the new channel, which was noticed this morning by MacStories, about a month ago. The channel seems to have launched when Apple announced plans for a revamped Apple TV app and a new Apple TV+ streaming service.


Quite a few videos have been uploaded, many of which are clearly labeled with titles like "Official Trailer," Interview," or "Clip."


Trailers for many popular upcoming movies are included, such as "The Lion King," "The Secret Life Of Pets 2," and "The Joker," along with clips and interviews from "Game of Thrones," "Veep," and more.


The channel features trailers for Carpool Karaoke: The Series, which suggests this is where Apple will share trailers for its original TV shows and movies as the Apple TV+ service's fall launch approaches.

Apple's updated TV app is already available to developers and public beta testers who have installed iOS 12.3 and tvOS 12.3, and it will be available to everyone when those operating system updates launch.

It appears that the Apple TV channel will be used in conjunction with the revamped TV app to promote television content that's available to watch through the TV app.


This article, "Apple Launches New 'Apple TV' YouTube Channel" first appeared on MacRumors.com

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04/23/2019   Mac Rumors
Apple's Powerbeats Pro, set to launch in May, will only be available in black when they first go on sale. The detail, first noticed by 9to5Mac, was recently added to the Powerbeats Pro listing on the Beats website.

Powerbeats Pro will eventually be available in Ivory, Moss, and Navy alongside the standard Black color, with Apple offering a greater range of colors than are available with the AirPods.

Powerbeats Pro in Black availability begins in May. Ivory, Moss and Navy will be available this summer. Color availability is subject to change.
Apple announced the Powerbeats Pro in Early April, positioning the $250 earbuds as an AirPods alternative focused on fitness with included earhooks for keeping them in place and sweat resistance.


Powerbeats Pro offer many of the same features first introduced in the AirPods 2, including an H1 chip for fast connectivity to an iPhone and simple switching between devices, Hey Siri support, and a dedicated charging case, though one without wireless support. Automatic ear detection, microphones for phone calls, and physical buttons are all included with the Powerbeats Pro.


Compared to the AirPods, the Powerbeats Pro offer longer battery life with nine hours of listening time per earbud along with more than 24 hours of additional battery life via the charging case.


Apple says sound was its "highest priority" when developing the Powerbeats Pro, and because these earbuds offer silicone tips that fit in the ears, sound isolation is an included feature.


Powerbeats Pro will be launching in May, though Apple has not provided a specific release date or specified whether preorders will be available. For more on the Powerbeats Pro, make sure to check out our guide.


This article, "Powerbeats Pro to Launch in Black in May, Other Colors Coming This Summer" first appeared on MacRumors.com

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04/23/2019   Mac Rumors
Apple has indicated that most MacBook and MacBook Pro keyboard repairs will be required to be completed at Apple Stores until further notice, rather than being shipped to an off-site Apple repair center, according to an internal memo shared with Apple Store employees last week and obtained by MacRumors.


Apple's memo, titled "How to support Mac customers with keyboard-related repairs in store," advises Genius Bar technicians that these keyboard repairs should be "prioritized to provide next-day turnaround time":
Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume.

These repairs should be prioritized to provide next-day turnaround time. When completing the repair, have the appropriate service guide open and carefully follow all repair steps.
Apple did not provide a reason for this change, but the company is known for customer satisfaction, so it could be trying to speed up the process a bit to alleviate frustration.

The turnaround time for MacBook and MacBook Pro repairs shipped to Apple's off-site facilities has typically ranged between three to five business days, and sometimes longer, so next-day turnaround would be much more convenient for customers if Genius Bars can actually fulfill that ambitious timeframe.

Shortly after the 2015 MacBook and 2016 MacBook Pro were released with lower-profile butterfly mechanism keyboards, complaints began to emerge about "sticky" keys causing repeating letters and other inconsistent behavior during routine use. In more severe cases, keys pop out of position or stop working altogether.


Following a few years of anecdotal complaints, and no less than three lawsuits, Apple finally initiated a worldwide service program offering free repairs of 12-inch MacBook models released between 2015 and 2017 and MacBook Pro models released in 2016 and 2017 for customers with expired warranty coverage.

That program remains in effect, but Apple has yet to extend free repairs to the still-under-warranty 2018 MacBook Pro or 2018 MacBook Air, which are still prone to keyboard issues to a lesser extent – despite both having third-generation butterfly keyboards with a silicone membrane designed to mitigate the issues.

2018 MacBook Pro keyboard with silicone membrane via iFixit

The Wall Street Journal's Joanna Stern recently brought some attention to the continued keyboard issues, prompting Apple to apologize:
We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry. The vast majority of Mac notebook customers are having a positive experience with the new keyboard.
Affected customers should visit Apple's Get Support page to book an appointment with a Genius Bar or an Apple Authorized Service Provider, who are also authorized to complete free repairs under Apple's service program.

Related Roundups: MacBook Pro, MacBook

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04/23/2019   Mac Rumors
On the latest episode of the Connected podcast on Relay FM, MacStories editor-in-chief Federico Viticci suggested that USB mouse support could eventually be coming to the iPad Pro as an accessibility feature.


"What I heard is without adapters, you will be able to use any USB mouse on your iPad, but as an accessibility device," said Viticci. "The iPad Pro has a USB-C port, so just plug in a USB mouse and if you have physical impairments, if you have any other kinds of motor impairments, just use a USB mouse in accessibility mode."

It has long been possible to use a compatible adaptive accessory like a joystick or trackball with Apple's accessibility feature AssistiveTouch to control an iPhone, iPad, or iPod touch, but USB mouse support would seemingly eliminate the need for any specialized hardware or adapters.

Viticci cautions this is something he "heard months ago" and he isn't sure "if it'll happen," but as noted by iDownloadBlog, well-known developer Steve Troughton-Smith tweeted that "as far as I'm aware, that is indeed in the works."


As noted by Viticci, this wouldn't be the first time Apple enables a feature "under the catch-all umbrella of accessibility." Any user would presumably be able to toggle on USB mouse support in the Settings app, with Troughton-Smith adding that "I feel like every pro user will turn that on, day one."

In a follow-up tweet, Troughton-Smith speculated that iOS could perhaps have "a small circle or dot" for a cursor rather than a traditional pointer, but the exact implementation of mouse support if any remains to be seen.

No specific timeframe has been provided for USB mouse support on the iPad, but it could presumably be added as early as iOS 13, which is expected to be unveiled at Apple's annual Worldwide Developers Conference in June. The software update should be publicly released in September alongside new iPhones.

Listen to Connected on Relay FM. Viticci's remarks about the potential for USB mouse support on the iPad begin at the 1:08:35 mark.

Related Roundup: iPad Pro

This article, "Apple Rumored to Add USB Mouse Support to iPad Pro as Accessibility Feature" first appeared on MacRumors.com

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04/23/2019   Mac Rumors
Apple CEO Tim Cook sat down with former TIME managing editor Nancy Gibbs at the first-ever TIME 100 Summit in New York City today to discuss the need for regulation in the tech industry, privacy, education, health, and more.


We've paraphrased some of Cook's comments from the interview:

Cook on Apple's values:
It's been an interesting time period to be a CEO. I've always deeply felt that people should have values. A corporation is nothing more than a collection of people, so by extension a corporation should have values. It's not unique to Apple. We've always had a unique set of values important to us. Part of that is how we treat the environment. Advocating for high-quality education. Privacy. I tend to think as I look at the world today, the issues that we face cannot be addressed solely by government. We cannot be looking to the government to solve all the problems. I think it takes the public sector, the private sector, and academia working together to solve these problems. Climate change is not going to be solved by government -- as just one example. We've readily stepped up and participated in the conversations because we think how we do is important as what we do.
And:
I would hope that every CEO stands up and represents its employees. This will upset some people. I try not to get wrapped up in a pretzel about who we upset. … In the end, we'll be judged for "did we stand up for what we believe in?" I think people still appreciate that, even when they disagree. We've taken some unpopular opinions, I recognize that, but we do so believing deeply that they are right. We do not focus on politics. Unfortunately, everything tends to break down that way, but we tend to focus on the policy. … Apple doesn't have a PAC (Political Action Committee). Apple's probably the only large company that doesn't have a PAC. … The company donates zero to political candidates.
Cook on the need for regulation in the tech industry:
Technology needs to be regulated. There are now too many examples where the no rails have resulted in a great damage to society. When things are out in society and they don't represent the true cost, then you need to do something about it. … You have to regulate it. I've been on the regulation kick, which surprised even me, for a while, because I didn't see companies laying the basic rails in place, and then refusing to step over those.
And:
I think this is an example where Europe is more likely to come up with something. GDPR isn’t ideal, but GDPR was a step in the right direction, on the privacy side obviously. There are plenty of things it doesn’t do that it needs to do. Moving the ball forward starts in Europe, and may eventually come to the US. I think in some cases, and I think I am part of this problem, in the US we typically either… business thinks all regulation is bad regulation. Therefore, there is lots of gravity around not doing something. I think that’s a very difficult tide to work through. We are advocating very strongly for regulation because I do not see another path at this point.
Cook on privacy:
Privacy is much more meaningful to mainstream Americans now … people that I would talk to, if they were in the military, they really got it, because they fought for our civil liberties, and they knew how important those civil liberties to were Americans… in mainstream America, people didn’t really grasp it… now much more meaningful… when it begins to affect our democracy, it means even more, and you get a more visceral response. I still think that all of us, including Apple, need to talk about what it means to the user, what it means to the citizen. Why it’s important. Why the folks who wrote our Constitution thought it was important. What it means to expression. In a world where everything is totally open, people begin to guard what they will say. Think about where society will go if we are afraid to share our opinions — if we fear we are being listened to, surveilled, monitored. … However, I’m still worried that some of the tools such as encryption… could the government force Apple to create a tool that puts hundreds of millions of people at risk to get into a phone… I wish that case would have gone to court to be honest, it was dropped the day before, now that the Inspector General’s report has come out, our worst fears have been confirmed, it was a very rigged case. … This was not the government’s finest hour. … I hope we’ve advanced much further than that. It hasn’t reoccured. It’s occurred in no other country in the world … I do think for the everyday American, privacy is materially more important sitting here in 2019…
Cook on his relations with U.S. President Donald Trump:
I would never share my talks with the President. The things I’m passionate about as the leader of Apple is getting DACA fixed, getting the immigration system fixed for America, fixing these green card backlogs … Trade is very important — it’s good for America, we need to figure out that it’s good for everyone…
Cook on education:
When your founder doesn't have [a degree], it kind of says a lot about what people can do without college education. … Pushing for every kid to learn coding. I think every kid in the world should learn to code. I think it’s the most important second language to know. … Basic creativity skills are not taught in a lot of schools, so we've created our own Everyone Can Create curriculum and made it available to schools…
Cook on Apple's push into health:
We began to recognize it was important to monitor your body on a real-time basis, versus just going to the doctor once per year and having vital signs checked. … Last year, as you know, we launched the Series 4 that has an ECG in it. This is a huge thing. … Some people only have one of these in their lives. … Now you can monitor ECG on your wrist. I'm getting tons of notes from people around the world… "I would have died or had a serious issue if I didn't know this." This is what the people are telling me. I think it's a big idea to monitor your body… As we pull this string more, and recognize things we can uniquely do… as long as you have the technology and privacy, which is even more important in the health arena, if you're really solid in these things, we think you can increase the learning cycles and make significant contributions to healthcare over time. We're at the early stages of this with the Watch, and obviously we're working on a bunch more things. I do think there will be a day we look back and say Apple's greatest contribution to mankind has been in healthcare. I think that will happen.
Cook on Screen Time:
Apple has never wanted to maximize user time. We're not motivated by this by a business point of view, and certainly not by a values point of view. We want to enable things for your life, empower you to have experiences you couldn't have. It is clear there are certain apps that people can get in the mindset of just scrolling through mindlessly and continually picking up their phones to see what is happening right at this second. So, we looked at this, and we said, number one, people should know what they are doing. There is a human trait in all of us to underestimate the degree of something bad we are doing. If you ask someone how many calories they had yesterday, I bet you they will tell you they had less than they actually had. So we're telling people how much time they are spending in apps, here's how many notifications you got. If you have an iPhone, I would encourage you to do this. I've gone in and gutted the number of notifications I receive… do I really need to get thousands of notifications per day? … If you're looking at your phone more than you're looking into someone's eyes, you're doing the wrong thing. This thing will improve through time just like everything else we do. We'll innovate there just like we do in other areas. Basically, we don't want people using their phones all the time. This has never been an objective for us.
A live stream replay is available on YouTube:





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